iXS Flow 1.0 MIPS helmet

The Gravity Cartel offers a simple 90 Day Return Policy. If you are not 100% satisfied with your purchase, you may return your web order from The Gravity Cartel for a full refund within 90 days of the purchase date.

The returned items must be unworn, unused, and un-mounted in original packaging. An RMA # is required for all returned items.

To process a return with The Gravity Cartel simply click the "Start Return" button at the top of the page. The Gravity Cartel offers a self-service return portal which has an option to purchase a return shipping label at a flat rate of $9 USD. This is optional if you choose to return your item using our shipping method.

Or, email support@thegravitycartel.com, provide your order number, and the item(s) you would like to return and our returns department will provide additional instructions and begin your returns process with you.

Exchanges are simple with The Gravity Cartel. Simply return and repurchase your desired item. This ensures the item you would like in exchange is not sold while your return is in transit and gets you riding quicker.

Please note that International orders do not qualify for a refund of duties and taxes that may have been applied during the initial shipment of your order.  The Gravity Cartel will apply a restocking fee and/or has the right to refuse any returned item(s) if used, worn, or mounted. A return will not be accepted without an RMA #.

It’s easy! Free Ground Shipping on all orders over $50 (before tax) to the USA. Orders received before 2pm M-F should ship same day. Sorry some restrictions do apply: 

• We do not ship on Saturday or Sunday; however, your order will ship on the following business day. 
• It is also important to note that shipping delays do occur and are out of our control.

For our international fans, transparent duties, taxes, and shipping options with delivery estimates are available at checkout. Duties and taxes will be calculated according to your country's regulations at checkout.